Friday, January 08, 2010
Remember my favorite Starbucks vat-o-coffee mug? Here I am, not apart from my mug even while opening presents on Christmas morning. Sadly, it broke! The threading inside the lid that closes it for leak-free travel broke off so that it wouldn't close anymore. I took it in to Starbucks and just showed it to them and I was so pleased at the cheerfulness with which they replaced it. Sometimes it seems to me that good customer service is disappearing, so I'm glad to report that Starbucks is still great!
at 4:21 PM